ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes. 

Facilitates or performs the review and testing of software, applications or releases. Develops test plans and approaches, troubleshoots and determines solutions for failures, bugs or unexpected results and provides technical direction or guidance to project teams, management or customers. 

ESSENTIAL FUNCTIONS:

• Serves as an active team member to understand product deliverables and outcomes; provides technical direction or assistance to identify potential and actual bugs or defects.
• Facilitates or develops testing plans and approaches to ensure enhancements, updates and new software meets stated requirements and standards.
• Reviews, tests, and troubleshoots software and assists in determining root causes and solutions of failures, bugs or unexpected results; develops automated approaches if feasible. 
• Provides complex analysis, interpretation and counsel to management and teams on quality assurance within projects and related technology policies, programs and practices.
• Provides research and feedback to resolve management and client questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required. 
• Analyzes and reviews system and operational performance on an ongoing or as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management. 
• Creates clear and detailed defect/bug tickets following the predefined format including steps to duplicate, system parameters, and other information required to assist the developer in isolating the root cause.
• Ensures the accuracy of software, reports, and related details through audits, queries, and operational reviews; working with teams to resolve discrepancies.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Becomes a subject matter expert (SME) in various functionality of the product(s) and development life cycle process. Actively looks for opportunities to assist and train others both within and outside of the engineering department.  
• Performs other duties as assigned. 

As a Senior Test Engineer:

• Integrates complex/sensitive development, creating and executing test cases/plans/strategy
• Supports or provides assistance on more complex/sensitive applications

 QUALIFICATIONS:

Need to Have:

• Bachelor’s Degree in a related field.
• 8+ years of quality assurance experience within software development; or equivalent education and experience. 
• Ability to provide peer review/feedback

Nice to Have:

• Healthcare technology experience. 

Required Knowledge and Skills

Required Knowledge:

• Complex principles, practices and techniques of quality assurance within information technology.
• Approaches to develop software test and performance plans.
• Technology project management principles and approaches.
• Advanced understanding of software administration, programs, policies and procedures. 
• Various methods to identify and resolve software failures, bugs or unexpected results.
• Methods and approaches to analyze and improve software performance. 
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers in a respectful, effective, and appropriate fashion.    
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Performing complex software testing and quality assurance in a variety of assigned areas. 
• Overseeing and administering quality assurance testing projects.
• Training others in policies and procedures related to the work.
• Troubleshooting and resolving software failures, bugs or unexpected results. 
• Developing testing plans, approaches and techniques. 
• Serving as an active scrum team member.
• Operating in both a team and individual contributor environment. 
• Using initiative and independent judgment within established department guidelines.
• Contributing effectively to the accomplishment of team goals, objectives and activities. 
• Establishing and maintaining effective working relationships with a variety of individuals across the company.

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. 

Travel as needed to support company and customer initiatives. Work on Site in our St Paul office may be required and ABOUT reserves the right to change the location of the role at any time.

This role may involve work on federal government contracts that require additional federal background investigations, training, and federal badging. As such, you will may required to submit personal information to the government and be fingerprinted and photographed at your local Department of Veteran Affairs Medical Center.

ABOUT is also an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.